In the press

Quoted on putting AI to work in the real world

Recent coverage of work at Mercy Corps — agentic research, community feedback, and responsible rollout. I do the same class of work with private companies and nonprofits as an independent advisor.

Fast Company

How humanitarian organizations are using AI to reach people faster

It doesn’t replace our analysts. It takes care of that mechanical work or repetitive research, so they can spend more time using their expertise and making decisions.

Quoted on Mercy Corps’ use of agentic AI so analysts can prepare disaster reports faster — while people still make the decisions.

Diginomica

How an agentic AI system is optimizing scarce resources at NGO Mercy Corps

If there’s a lack of resources, the only way to cover more ground is to make people more effective and focus on higher value work.

A profile of VERA, the multi-agent research assistant: days of secondary research cut down, sources cited, humans verifying every report.

Claude

Mercy Corps accelerates global humanitarian response to community feedback

When the loudest complaint is fear of losing the tool, that tells you something about how embedded it had become.

Official Anthropic case study. Named throughout on privacy, human-in-the-loop grading, and an 88% average time reduction across a 13-team Claude pilot.

Claude

Mercy Corps on what AI makes possible in humanitarian work

AI lets us do things we simply could not do before or were never going to be resourced to do — even though we knew they mattered.

A full Q&A on deploying Claude with field teams, keeping a human in every loop that matters, and pushing AI benefits to local partners.

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